Archive for November, 2009

Video: The USGA Is In The Cloud | Jessica Carroll At IDC

November 23rd, 2009 By Brian Boruff
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The global team that makes up CSC Trusted Cloud Services recently attended the IDC Cloud Computing Conference on Nov. 4, in New York City. It was a great event, made all the better by the diverse speakers, including the one you see in this video.

Jessica Carroll is the Director of IT at the United States Golf Association. You might not immediately think of the USGA as a technology enterprise, but as Ms. Carroll explains in the clip, even golfers can benefit from cloud computing.

She explains that, several years ago, the USGA dived into the Internet in its outreach to a global audience. The organization’s experience with Microsoft Live Meeting was a positive first foray into cloud computing. Carroll says that the Microsoft BPOS application helped them present education consistently and made it easier for people to attend — without adding any infrastructure to the USGA.

Her concerns in the future, she says, will be preventing “cloud sprawl,” or too much variation from too many vendors in the various systems the USGA implements. Smart decisions and consolidation will be the goal and, even with concerns, she says she sees many benefits to reap in cloud computing.

In blog posts to come, we’ll have more conversation from the IDC event, which included CSC VP of Cloud Computing Brian Boruff as a speaker.

Did you attend IDC? What do you think of the USGA’s take on cloud computing?

Cyber-Security Part II — The Future Of EV SSL

November 18th, 2009 By Sreedhar Kajeepeta
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The Future Of Security In Cloud ComputingIn my last post, I briefly described the history of e-commerce cyber-security, and how phishing scams are actually helping improve security in cloud computing.

Now we are seeing that early adopters have been reporting revenue and bottom-line improvements that can be attributed to EV SSL. Versign says that CRSHotels.com saw a 30% increase in conversions from Internet Explorer-7 traffic. Likewise, Flagstar Bank reported 10% improvement in customer sign up. Charles Schwab took the lead from the investment and finance management services side.

Another leading Certificate Authority (CA), Comodo, is reporting adoption at financial services companies like GE Money and Lending Tree. Lately, the adoption has been spreading beyond traditional e-commerce/financial sites to such businesses as FedEx and Starbucks. Read more

Extending OASIS Into The Cloud

November 17th, 2009 By Randy Arthur
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Adapting IT Assessments For Cloud ComputingRecommending the optimal layout for an IT infrastructure has been the stock-in-trade of IT service providers and IT-consulting firms for a number of years.  CSC has several different infrastructure evaluation methodologies – principal among them an assessment called OASIS.

We have recently announced a Cloud Adoption Assessment that is focused on identifying which business processes are suitable candidates for migration into the cloud.  Once the organization’s cloud strategy is defined for its overarching business processes, it is time to look in more detail at the underlying IT infrastructure. Augmenting OASIS to be “cloud aware” would enable CSC to follow up a CAA with an engagement that made specific cloud optimization recommendations for datacenter infrastructure components.

OASIS is CSC’s datacenter assessment, a short, fixed-priced consulting engagement that generates a recommended optimization disposition for datacenter infrastructure and the associated Rough Order of Magnitude ROI and transition costs.

With the advent of cloud computing, OASIS will need to be revamped to accommodate various cloud service options. The interesting trade-off with OASIS design is always on the data elements. Read more

Video: Find Out How The Cloud Fits

November 16th, 2009 By Ron Brown
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Based on the demand in the marketplace, we’ve developed an initial assessment that provides a starting point for moving an enterprise into the cloud.

Organizations are attracted to cloud computing by the pricing transparency, the agility it enables, or how collaboration is enhanced by the cloud. However, there are risks in an unknown space and something unfamiliar, especially something as disruptive to business models as cloud computing.

The CSC Cloud Adoption Assessment produces a roadmap into the cloud, taking into account the business strategy, the readiness of an organization and its IT architecture, and the different maturity levels of the relevant cloud offerings in the market. The approximate 3-week consulting period will produce a plan and a high-level benefits statement.

We already have some early adopters engaged, from which we’ll be producing some case studies. I’ll have more to say about this in subsequent videos and blog posts.

If you’d like more information about the Cloud Adoption Assessment, contact us or take a look at the briefing available for download.

Ron Brown is Technical Director of EMEA North, and EMEA Director of Cloud Computing for CSC’s Trusted Cloud Services. Contact him at rbrown48@csc.com.

How Phishing Scams Are Helping Secure The Cloud

November 16th, 2009 By Sreedhar Kajeepeta
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Phishing Scams And Cloud SecurityEver wonder what all the security and identification stuff means when logging on to a website?

One of the many threats facing cyber-security is phishing. It refers to a situation where an impostor tries to masquerade as a valid e-commerce site in order to conduct fraudulent financial transactions and/or to obtain confidential consumer information.

Phishers, just as the word suggests, get past the unsuspecting eyes of innocent online consumers by using misspellings of popular websites. This cyber-felony has been thriving largely by exploiting the loopholes in Secure Sockets Layer (SSL), a decade-old technology that heretofore has been regarded as the foundation of trust in e-commerce. Read more

Email In The Cloud Equals Elasticity

November 13th, 2009 By Pravin Sapre

Cloud Email Gives Elasticity
Moving your on-premise email to the cloud can definitely save you money, right from the first day. But as you have seen in my previous posts, cost savings are just the beginning.

Here are 3 more reasons your organization should consider a cloud computing email solution: Read more

Video: CSC As Cloud Orchestrator

November 12th, 2009 By Ron Knode
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CSC has a long history of being a capable managed service provider, with sophisticated  and technologically savvy customers.

We’re all wrestling with how we build a bridge to this new model of cloud computing that’s so intriguing. We’ve discovered the thing that stops enterprises from plunging into the cloud in many cases is transparency.

To respond to this, we’re developing the CloudTrust Protocol. This comprises the evidence, the access controls and the assurance that enterprises are used to seeing in their data management services, and brings it into the cloud.

Not all clouds are the same, but we know that elements of transparency are important to all enterprises. We can give customers a choice, provided through a variety of Trusted Cloud Services.

The cloud is wonderful at delivering agility and efficiency, but we know with the CloudTrust Protocol we can bring new enterprise value beyond that. We like our role as Orchestrators, and believe it’s the step we need to move into the new era of information technology.

It’s The Schema, Stupid

November 12th, 2009 By Jay Noble
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cscblog-schema1Organizations have been trying to standardize parts, processes, procedures and even people ever since Henry Ford created the assembly line.

The benefits of this effort have been an ever-increasing level of worker productivity that has actually accelerated in the past 20-plus years thanks to the advent of personal computers, local area networks, and the Internet.

The reason that this has played out so consistently is that the less time we waste worrying about repetitive activities, the more time we can allocate to higher value activities like solving complex problems or having meaningful communication with our coworkers.

Cloud computing offers the opportunity to take standardization to the next logical level, and that means reorganizing the corporate schema or data model. Read more

Video: SaaS Enablement For Software Vendors

November 11th, 2009 By Jay Noble
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It’s an exciting time to be in the software business — because there’s plenty of opportunity.

The software development industry is under tremendous pressure, because web-based software delivery has radically transformed the business model. No more CD-ROMs, it’s on-demand, subscription-based, software-as-a-service.

Technology and processes are now in place to create, manage and deliver software applications with amazing time-to-market advantages.

Now, we’re able to offer the SOASTA web application testing suite of services, we can help independent software vendors make that transition even more rapidly.

The shift is already in full swing. Should your application be a part of it?

How The Cloud Can Help Healthcare — And Vice Versa

November 11th, 2009 By Sreedhar Kajeepeta
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Cloud Computing And HealthcareTechnology — both infrastructure and applications — should be aligning and stretching itself to not only support the rate of change in healthcare, but also to influence the same.

On the infrastructure side, growth in WAN and LAN technologies (fiber-optic and copper for 10GbE/40GbE, and beyond) coupled with their wireless counterparts (4G thru WiMAX and LTE) would create the required pervasive healthcare enterprise that can aspire to be always at service.

Broadband connectivity to the desktop/handheld at the point of care is perhaps the most justified of the use cases for wireless broadband amongst all applicable industrial situations.

Such an infrastructure would also enable transformations like outpatient and interdisciplinary care by reducing the inherent logistical conflicts involved. Read more

Video: Cost-Cutting In The Cloud

November 10th, 2009 By John Zeberlein
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In the public sector, especially with state and local governments, we have to look at cost-cutting today.

One benefit of working with CSC, we can look at numerous vendors, their various strengths and how to best apply them to the client’s situation.

At the end of the day, they can see, here’s my problem solved and it costs dramatically less to get the same or better service and results out of technology than it did before.

That’s one of the greatest attractions to cloud computing.

Fight Spam: Move Email To The Cloud

November 10th, 2009 By Pravin Sapre

Moving Email To The CloudWith the increasing use of email comes an increase in spam. Spam accounts for 75% to 95% of the email received by typical corporate email servers.

The best defense against spam is to stop it before it even hits your mail servers. A typical corporation spends $7 to $11 per user, per month just to fight spam. This cost to detect and eliminate spam includes maintaining spam filter policies, software upgrades, and infrastructure.

With cloud-based email, this service is included in the subscription fee. Not only do you get spam-blocking, but many providers include virus scanning as part of the solution. Read more

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